Cancellation Policy

You may cancel your commitment to a deal at any time before the deal is finalized. Once a deal reaches its target and is finalized, cancellations are subject to our refund policy.

To cancel a commitment, please visit your "My Deals" page and select the deal you wish to cancel. You can cancel up to 2 hours after the deal's end time if the deal has not yet been finalized.

Refund Policy

Failed Deals

If a deal fails to reach its minimum target, all authorized payments will be automatically released and refunded to your original payment method within 5-7 business days.

Successful Deals

Once a deal is successful and payment is captured, refunds are only available in the following circumstances:

• Tier Upgrade Refunds: If a deal exceeds its target and reaches a better pricing tier, you will automatically receive a partial refund for the price difference.
• Product Issues: If you receive a defective product or the product does not match the description, please contact us within 7 days of delivery for a full refund.
• Delivery Issues: If your order is not delivered within the promised timeframe, you may be eligible for a refund. Please contact our support team.

Refund Processing

Refunds are processed to your original payment method. Processing times may vary:

• Credit/Debit Cards: 5-10 business days
• Bank Transfers: 7-14 business days
• Digital Wallets: 3-5 business days

You will receive an email confirmation once your refund has been processed.

Contact Us

If you have questions about cancellations or refunds, please contact our support team at info@huddlecart.in or visit our Contact Us page.